TELEPHONE SYSTEM MAINTENANCE
Maintenance Services:
Manufacturer Maintenance Contracts
On-site Technical Support
Remote Technical
Support Services Agreements Include:
Labor and Parts
Programming assistance
24-hour response times for outages
24 hour support
Service and Replacement part coverage includes
24 hours per day, 7 days per week, with a 2-or-4-hour response
Monday through Friday, 8 am - 5 pm, with a 2-or-4-hour response
Service Enchantments:
Preventative maintenance
Remote maintenance
Two-hour expedited response available in some areas
Software updates and upgrades